Support & FAQ

Find answers to common questions about using Unwind. If you can't find what you're looking for, feel free to contact us directly.

Getting Started

How do I download Unwind?

Unwind is available for iOS and Android devices. You can download it from the App Store or Google Play Store. Search for "Unwind" or use the download links on our homepage.

Do I need to create an account?

Yes, creating an account allows you to save your progress, sync across devices, and access personalized recommendations. You can sign up with your email address or use social login options.

Using the App

How do emotional check-ins work?

Emotional check-ins help you track your feelings and get personalized routine recommendations. Simply select how you're feeling from the emotion options, and Unwind will suggest appropriate stretching routines.

How long are the stretching routines?

Our routines range from 5-30 minutes, depending on your needs and available time. You can filter routines by duration to find something that fits your schedule.

Can I use Unwind if I'm a beginner?

Absolutely! Unwind is designed for all levels. Our routines include modifications and gentle options. We recommend starting with shorter routines and gradually building your practice.

Technical Issues

The app won't load or keeps crashing

Try these troubleshooting steps:

• Close the app completely and reopen it
• Restart your device
• Check for app updates in the App Store or Google Play
• Ensure you have a stable internet connection
• Free up storage space on your device

I can't sign in to my account

If you're having trouble signing in:

• Check that you're using the correct email address
• Try resetting your password using the "Forgot Password" link
• Make sure your internet connection is stable
• Contact us if you continue to have issues

Account & Subscription

How do I manage my subscription?

Subscriptions are managed through your device's app store (App Store for iOS, Google Play for Android). You can view, change, or cancel your subscription in your account settings within the respective app store.

Can I use Unwind offline?

Many features work offline once you've downloaded the content. However, some features like progress syncing and new content updates require an internet connection.

About the Practice

Is Unwind suitable for people with injuries?

While our routines are gentle and designed for safety, please consult with your healthcare provider before starting any new movement practice, especially if you have injuries or medical conditions.

What makes Unwind different from other stretching apps?

Unwind focuses on the emotional aspects of movement and the mind-body connection. Our routines are designed to help process emotions and stress through somatic practices, not just physical flexibility.

Still Need Help?